Speak English! Foreign Customer Service Representatives

I don’t mean any harm but I’d like to speak to an English-speaking customer service representative.

 What I hear on the opposite end of the phone line when I am speaking to many customer service representatives can’t possibly be English!

Lately more often than not when I call companies and seek help from a customer service representative I get someone on the line whose English is either barely legible or so broken and minimal that I end up so frustrated that I hang up. I then call back with the hope that I will get someone on the line that I can understand, only to get another customer service representative who speaks in the same fashion.

Recently I called my cell phone provider seeking assistance with a problem I was having paying my bill at a local payment station. The customer service representative that I was connected to introduced himself as Habanabar (at least that is what I heard) He then went on to say “Howb  may I help you today” After I gave the details of the problem that I was having Habanabar asked me to hold while he looked up my account.  Once Habanabar returned to the line he asked me something that sounded like if I had a rip cord. His question stumped me so I repeated his question about the rip cord and he said yes. I told Habanabar that I did not have a rip cord, but I did have a problem paying my bill and that if I didn’t have it paid today my service would be cut off. Habanabar then apologized and asked me would I like him to purchase the pavement. Pavement? How does pavement play a part in this conversation?

After attempting to make sense of Habanabar’s question to no avail, I asked him if the problem I was having at the payment station would also prohibit me from making a payment online. Habanabar informed me that he would be happy to purchase the pavement for me on a loan and that he could even wave and pee.

This conversation lasted almost five minutes and after five minutes of speaking with Habanabar about rip cords and pee I still did not have a solution to my problem.

Dear Deadbeat Dad, Make It Right

If a man wants to be a part of his child’s life nothing, I mean NOTHING will stop him from being a part of his child’s life.

With that being said, I first want to say that when I began thinking about this blog post I had to stop myself from going into some kind of mean, personal, from far down deep within rant about how dead beat dads really need to jump off a cliff…one that I would be happy to point them to, drive them to, drop them off at…and maybe even push them off of… But then I regrouped, thought things over and decided to take this entry in a different direction.

There is no way that I could possibly write this entry without my personal feelings being intertwined, so excuse me if some of the mean, I’m gonna get you sucka feelings slip out here and there.

Dear Dead Beat Dad, Make it Right

I honestly believe that for the most part (and I did say for the most part) that most men who have been given the label of deadbeat dad are exactly that. They don’t provide for their children financially, they don’t play a part in the child’s life and they don’t really give a damn who knows that they aren’t up to par. Sure they may get upset at the deadbeat dad label, and sure they may deny being a deadbeat dad, but at the end of the day, they live up to the title wholeheartedly. So even though their mouth says one thing, their actions are of the complete opposite therefore the title of deadbeat dad is very much fitting of them.

Outright selfish…

Now I know that right now someone has already raised their eyebrow ready to call me out for saying that “For the most part men labeled as deadbeat dads are actually deadbeat dads” but let’s examine our personal lives, professional lives and every situation in which we know someone who has been labeled a deadbeat dad. Think long and hard about why they have been given that label and let’s examine honestly if they are not deserving of that title.

Speaking personally, I don’t know of ANY man who has been called a deadbeat dad that isn’t one. Each and every situation in which I can personally say I know the circumstances, I can also say that yep, he ain’t about shit…